Case Study: Juno frees up QA and UAT time with BugHerd

Juno streamlines QA and UAT with BugHerd across 25+ projects

Juno, a leading Shopify Plus agency, was facing a challenge in managing client feedback during quality assurance and user acceptance testing for their ecommerce projects. Each project manager used a different, inefficient method—such as spreadsheets, emails, and phone calls—to collect and track feedback, which was time-consuming and created potential for miscommunication.

By implementing BugHerd's visual website feedback tool, Juno streamlined its entire feedback process. The solution allowed both internal teams and clients to report bugs and issues directly on the website, drastically reducing the time spent on collating feedback. As a result, BugHerd saved the project managers significant time, enabled clearer communication with clients, and allowed Juno to focus more resources on creating world-class ecommerce sites.

Juno