Case Study: Precisioneffect streamlines website QA and client feedback with BugHerd

How this healthcare advertising agency brought the client QA & feedback process into an updated workflow

Precisioneffect, a Boston-based healthcare advertising agency, needed a better way to manage website QA and client feedback. Their manual process relied on static screenshots, emails, and spreadsheets, which caused issues to fall through the cracks and made it difficult to keep feedback organized for developers.

Using BugHerd, precisioneffect brought visual feedback and QA into a more streamlined workflow, with comments captured directly on tasks and automatic screenshots to reduce confusion. BugHerd is now used across the whole team and has supported 110+ projects, 13,000+ bugs created, and 130+ guest users since 2017, helping the team track feedback in one place and move issues through backlog, review, to-do, and done more efficiently.

Precisioneffect

Madeline Bell

Group Project Manager