Case Study: Studio Moso streamlines client feedback and saves time with BugHerd

How Studio Moso uses BugHerd across the entirety of client projects

Studio Moso is a digital agency in Melbourne, Australia, serving clients from large banks to local manufacturers. Before using BugHerd, the team needed a better way to manage feedback that could support internal QA while also involving external stakeholders without relying on long email chains and scattered documents.

Using BugHerd as part of its studio feedback workflow, Studio Moso gives clients access to pin screenshots, submit issues, and upload documentation directly into project tasks. BugHerd helps the team validate, assign, track, and close feedback across a Kanban workflow, usually in under two weeks, and has become a standard part of their proposals and project process across 190+ projects and 25k+ bugs created.

Studio Moso

Karlie

Senior Account Manager