BugHerd
14 Case Studies
A BugHerd Case Study
JUNO, a Shopify Plus agency, needed a better way to manage feedback during QA and UAT for its ecommerce projects. Before using BugHerd, different project managers were handling client and internal feedback in inconsistent ways, relying on calls, spreadsheets, emails, and videos, which made the process time-consuming and hard to track.
BugHerd’s website feedback tool gave JUNO a simple, visual way to collect and manage feedback across more than 25 projects and 80+ team members. With BugHerd, JUNO streamlined QA and UAT, reduced spreadsheet and admin overhead, and freed up time to focus on building world-class ecommerce sites, with 2K+ bugs already captured through the platform.
Brittany Stackhouse
Head of Studio