Case Study: Exposure Ninja speeds up QA and cuts email back-and-forth with BugHerd

How Exposure Ninja said goodbye to email and sped up their QA process

Exposure Ninja, a UK digital marketing agency, needed a better way to manage QA and bug tracking for SME web projects. Before using BugHerd, feedback was handled through long email threads, making it hard to ensure the client and dev team were looking at the same issue and slowing down delivery.

By using BugHerd, Exposure Ninja moved client feedback into a shared project space where guests could log issues directly, with screenshots attached to each task. BugHerd streamlined communication, reduced back-and-forth, and helped the team manage workload through its task board; since adopting it in 2016, Exposure Ninja has created 65,000+ bugs across 50+ projects with 90+ users, significantly speeding up site delivery.

Exposure Ninja

Tim Cameron-Kitchen

Head Ninja