Case Study: eCornell streamlines remote learning QA with BugHerd

eCornell streamlines QA across 20+ projects with BugHerd

eCornell, Cornell University's online learning platform, needed a powerful and flexible bug tracking tool to manage internal QA for its thousands of pages of content, particularly for its technical STEM courseware. Their challenge was to streamline the review cycle during development to ensure both speedy and accurate testing of technical functionality and coding exercises. They implemented the BugHerd feedback and bug tracking platform to facilitate this process.

Using BugHerd, eCornell created a streamlined workflow for internal QA across multiple teams, using the tool to tag and track contextual feedback directly on their Canvas LMS and embedded tools. The BugHerd solution provided essential clarity and flexibility, becoming an integral part of their process and helping to avoid potential issues. This intervention saved an estimated several days of back-and-forth communication and extra bug-fixing on projects.

eCornell