Case Study: Zero Gravity Marketing improves project feedback efficiency with BugHerd

Client feedback made simple for Zero Gravity Marketing

Zero Gravity Marketing, a Connecticut-based marketing agency, needed a simple yet robust way for clients to provide feedback on digital projects. Before adopting BugHerd, the team managed bugs and requests through email, Zoho, Asana, and spreadsheets, which made collaboration inefficient and cumbersome.

BugHerd provided Zero Gravity Marketing with a public feedback button that let clients submit comments without logging in or receiving an invite, making adoption easy and requiring little training. With BugHerd, the team streamlined QA and project feedback workflows, and Zero Gravity Marketing reported more than a 25% improvement in efficiency, while also improving issue identification and resolution.

Zero Gravity Marketing

Chris Uzzo

Chief Executive Officer and Founder