Case Study: Barracuda Networks boosts bug bounty efficiency and accelerates vulnerability triage with Bugcrowd

How a Managed Solution Took Barracuda’s Bug Bounty Program to the Next Level

Barracuda, a security company that launched one of the earliest bug bounty programs in 2010, experienced rapidly growing researcher interest and as many as 100 reports per week. They needed a “gatekeeper” to triage and validate incoming reports, manage researcher correspondence and payments, and integrate findings across dozens of product lines and existing workflows.

By moving to Bugcrowd’s fully managed program and Crowdcontrol platform (2014), Bugcrowd handled validation, de-duplication, global payouts, and integrated validated bugs directly into Barracuda’s Jira workflow. The partnership freed Barracuda’s team to focus on remediation, sped up fixes, and sustained strong community engagement—resulting in 650+ submissions from 250+ researchers in 44 countries, an average payout of about $750, and expanded scope to cloud services.

Barracuda Networks

Dave Farrow

Director of Engineering