Case Study: ExpressVPN achieves faster bug discovery and remediation with Bugcrowd Bug Bounty

Expressvpn Demonstrates Commitment to Security With Crowd-sourced Bug Bounty Program

ExpressVPN, a leading VPN provider serving customers in 180+ countries since 2009, needed to scale its in-house bug bounty efforts to engage more researchers and reduce the manual work of managing reports. Although it had run a program since 2016, the security team sought greater reach, efficiency, and transparency to maintain its high privacy and security standards.

By adopting Bugcrowd’s managed Bug Bounty and Vulnerability Disclosure Program, ExpressVPN opened its full product surface to thousands of researchers while Bugcrowd handled validation, deduplication, and triage. The result: more bugs (including P1/P2 issues) found in less time, faster remediation cycles with researcher verification of fixes, streamlined operations, and stronger customer trust through demonstrable security commitment.

ExpressVPN

Harold Li

Vice President