Case Study: BigCommerce achieves proactive risk reduction with Bugcrowd

BigCommerce launched a new public bug bounty program with Bugcrowd

BigCommerce, a leading SaaS ecommerce platform, needed a proactive way to reduce security risk across its complex, customer-facing systems to protect merchants and maintain trust while scaling rapidly. The company faced the challenge of continuously testing a large attack surface and finding real-world vulnerabilities before attackers could exploit them.

BigCommerce partnered with Bugcrowd to run a managed bug bounty program that leverages a global community of security researchers for continuous, real-world testing, plus program triage and prioritization. The program accelerated discovery and remediation of vulnerabilities, strengthened BigCommerce’s security posture, and reduced operational risk—helping the company protect merchants and support safe business growth.

BigCommerce

Brian Dhatt

Chief Technology Officer