Case Study: Knights Brown achieves faster, easier digital workflows with Budibase

Knights Brown - Customer Case Study

Knights Brown, a UK construction and civil engineering company, faced inefficiencies with its outdated, paper-based processes for ticketing and other workflows. Their initial attempt to digitize these systems with another platform proved cumbersome. The Head of IT sought a user-friendly solution to improve data accuracy and operational excellence, leading them to the Budibase platform.

By implementing Budibase, the team quickly built applications like a digital ticketing system, a branded clothing ordering app, and an interactive site map with live data integration. The solutions from Budibase led to a dramatic 50% reduction in service desk requests and saved significant time across departments. The intuitive nature of the apps ensured high user adoption, allowing employees to focus on their work without being hindered by technical problems.

Knights Brown

Michael

Head of IT