Case Study: Vital Care Disability eliminates lost receipts and gains participant spending insight with Budgetly

NDIS provider Vital Care Disability eliminates lost receipts & gains unique participant insight

Vital Care Disability, an NDIS and Supported Independent Living provider, was struggling with limited transaction visibility, delayed access to funds, lost receipts, and a time-consuming manual reconciliation process. Using company credit cards and Australia Post cards in its SIL houses made it hard to track spending and increased admin work for staff and finance teams.

Budgetly provided prepaid corporate debit cards, virtual cards, receipt capture through a mobile app, real-time transaction tracking, and one-click Xero integration. With Budgetly, Vital Care Disability eliminated lost receipts, gained live visibility into spending by person and item, and could monitor participant purchases such as takeaway meals to better support nutrition and health, while also simplifying budgeting, top-ups, and reconciliation.

Vital Care Disability

Aisling Waters

Service Delivery Manager