Case Study: Freedom Care Group saves 10 hours a month with Budgetly

How Freedom Care Group Saved 10 Hours a Month With Budgetly

Freedom Care Group, an NDIS service provider in Villawood, NSW, struggled with a manual expense reimbursement process. Support workers were using their own money for expenses, invoices and receipts were being misplaced or sent to the wrong departments, and finance teams had little visibility into staff spending, which delayed reimbursements and hurt morale. Budgetly was brought in to help streamline expense management.

Budgetly provided Freedom Care Group with 12 visa prepaid corporate cards and expense management software for mobile and desktop use. Staff could pay with the cards, upload receipts instantly, and let transaction details auto-populate for faster reconciliation, while finance gained real-time visibility, spending controls, and Xero sync. The result was about 10 hours saved per month, with Ahmad Alsayed noting that the team no longer spent an average of 30 minutes a day chasing invoices and processing reimbursements.

Freedom Care Group

Ahmad Alsayed

Chief Financial Officer