Case Study: Bet Group Global boosts customer satisfaction and saves time with Budgetly

Bet Group Global Increases Customer Satisfaction With Budgetly

Bet Group Global, a locally owned family business and NDIS provider in Australia, needed a simpler way to manage participant spending. Before using Budgetly, the team relied on shared bank debit cards, manual weekly money transfers, and monthly receipt collection and reconciliation, all of which were time-consuming and created delays for participants and finance staff.

Budgetly provided prepaid corporate cards and expense management software, starting with 10 cards and quickly expanding across the business. With Budgetly, Bet Group Global gained real-time transaction visibility, easy receipt capture, automatic reconciliation, Xero syncing, and faster top-up approvals, helping improve customer satisfaction, save significant time, and increase receipt uploads while reducing manual finance work.

Bet Group

Timothy Newsham

Payroll Coordinator