Case Study: Automotive Parts Manufacturer achieves faster order processing and 20X scalability with Buchanan Technologies and Oracle Cloud Infrastructure

Automotive Parts Manufacturer cuts order processing time to sub-seconds with Buchanan Technologies

An automotive parts manufacturer was facing significant growth limitations due to its slow, non-scalable ERP system and manual sales processes. These outdated systems caused frequent order delays, timeouts, and customer frustration. To support its transition to a digital-first ordering model, the company partnered with Buchanan Technologies to modernize its sales platform.

Buchanan Technologies re-engineered the entire sales order process using Oracle Cloud Infrastructure (OCI), optimizing the application architecture for performance and scalability. The solution reduced order processing times from several minutes to sub-seconds and increased order capacity by 20 times without adding resources. This significantly improved the customer experience and unlocked new revenue potential for the manufacturer.