Case Study: National Retailer achieves enhanced omni-channel pricing, major cost savings and minimal disruption by upgrading RPM without RMS with BTM Global

National Retailer - Customer Case Study

National Retailer wanted to upgrade Oracle Retail Price Management (RPM) to gain richer promotional and omni‑channel pricing capabilities, but RPM has traditionally required a concurrent Oracle Retail Merchandising System (RMS) upgrade—a multi‑million‑dollar, multi‑year effort. To minimize cost and disruption while still accessing RPM enhancements, the retailer engaged BTM Global.

BTM Global devised a novel approach to upgrade RPM without upgrading RMS and successfully deployed the RPM upgrade enterprise‑wide. The solution delivered enhanced omni‑channel functionality and more complex pricing/promotions, driving higher promotional margins, improved operational efficiency, and significant cost savings by avoiding a costly RMS overhaul with minimal disruption.