Case Study: YTTP achieves 75% customer retention with bsport

YTTP boosts customer retention to 75% with bsport

YTTP – Your Transformation to Power, a movement studio based in Germany, faced challenges with manual processes before using bsport. Their complex teacher substitution planning and time-intensive payrolls for over 70 freelance instructors across multiple locations were extremely time-consuming and managed via spreadsheets.

By implementing bsport's platform, YTTP automated its reporting and substitution planning, streamlining multi-location management. The solution from bsport resulted in a significantly reduced administrative workload, a smooth expansion to new studios, and a greatly improved digital booking experience for clients. This contributed to a measurable 75% customer retention rate.

YTTP – Your Transformation to Power