BSI
156 Case Studies
A BSI Case Study
Your Life Your Way (YLYW), a provider of personal and social care for vulnerable adults, faced challenges with document control, action tracking, and getting a dispersed workforce to engage consistently with its QMS. To support its growing organization and prepare for ISO 9001:2015, YLYW turned to BSI and its Entropy software.
BSI implemented Entropy as a web-based QMS platform to help YLYW manage meetings, track actions, perform audits, and control documents across its distributed team. The result was successful ISO 9001:2015 certification, stronger accountability so actions were not forgotten, better continuous improvement through review, and vastly improved document control.
Claire Bentley
HR