Case Study: Shades of Comfort achieves growth and credibility with BSI ISO 9001 and ISO 14001 certification

Shades of Comfort - Customer Case Study

Shades of Comfort Ltd, a specialist in outdoor solutions for pubs and restaurants, needed independent auditing to support rapid growth, improve internal efficiency and customer satisfaction, and strengthen its appeal to larger corporate and public-sector clients. The company also wanted to demonstrate a stronger commitment to environmental responsibility, so it looked for certification support from BSI.

BSI helped Shades of Comfort achieve ISO 9001 quality management certification in nine months and ISO 14001 environmental management certification within a year. With BSI’s guidance, the company improved its systems and processes, gained greater staff commitment to continual improvement, and secured prestigious contracts including sole provision of umbrellas and awnings to Costa Coffee across more than 1,200 UK outlets, alongside increased credibility, confidence and business growth.

Shades of Comfort

Tony Peters

Sales and Marketing Director