BSI
156 Case Studies
A BSI Case Study
Salus, one of the UK’s leading occupational health and safety specialists, needed to transition from ISO 9001:2008 to ISO 9001:2015 while ensuring its quality management approach stayed aligned with business goals and customer needs. BSI supported the certification journey through its ISO 9001:2015 quality management services, helping Salus adapt to the revised standard and prepare for the change.
BSI’s transition readiness review and certification support helped Salus review its organizational structure, improve communication, strengthen risk management, and better connect quality measures to corporate strategy. The result was clearer leadership alignment, improved internal communication, increased customer satisfaction, a sharper competitive edge, and even the launch of additional services; Salus also completed the transition in about two months.
Mark Kennedy
General Manager