Case Study: Oberoi Flight Services achieves ISO 22000 food safety certification with BSI

Oberoi Flight Services - Customer Case Study

Oberoi Flight Services, the airline catering division of The Oberoi Group, needed to ensure consistently high food safety and hygiene standards across its catering units while meeting airline customer requirements and local regulations. To address this, the company worked with BSI and implemented ISO 22000 Food Safety Management System certification for its facilities in Mumbai, Delhi, Chennai, Kolkata, and Mauritius.

BSI’s ISO 22000 audits helped Oberoi Flight Services control food hazards, maintain consistent quality parameters, and unify standards across all catering locations under a single certification body. The results included improved customer confidence, fewer client audits, higher customer satisfaction, compliance with local legislation, and a stronger competitive advantage in airline catering.

Oberoi Flight Services

Zafar Siamwala

Chief Operating Officer