Case Study: Leading Medical Facility And EVS Department reduces injuries and lost work days with BSI

Leading Medical Facility And EVS Department - Customer Case Study

BSI worked with the Leading Medical Facility And EVS Department, a confidential healthcare client facing rapid growth, staff turnover, and constant construction. Linen handling had become a major safety issue, contributing to 30% of injuries, while employee morale was falling and injury-related lost time was rising. BSI supported the client with EHS services including a process review, risk assessment, and process mapping.

BSI implemented a plan to reduce laundry-handling risk by switching to lighter laundry bags, adjusting staffing models, improving linen chute maintenance, and strengthening training and lifting practices. The results were significant: injury costs dropped 44%, lost work days fell 60%, and restricted work days decreased 23%. BSI also helped improve staff morale and increased reporting of near misses and concerns.