Case Study: Veritaaq achieves consistent quality across Canada with BSI ISO 9001

Leading It Consulting Firm Implements ISO Solution to Build Confidence and Ensure Consistency Across Canada

Veritaaq, a Canadian IT consulting firm with more than 30 years of experience, was expanding nationally but struggled to keep services and processes consistent across its offices. To build confidence with clients and consultants and strengthen credibility in new markets, the company turned to BSI and pursued ISO 9001 quality management certification.

BSI implemented and audited Veritaaq’s ISO 9001 Quality Management System, helping the company document key processes, standardize training, track customer satisfaction, and preserve institutional knowledge. As a result, Veritaaq gained greater consistency across Canada, improved process control and continual improvement, reduced risk, and stronger brand reputation, while using BSI’s annual audits and training to support ongoing compliance and growth.

Veritaaq

Paul Genier

President