Case Study: Ciena strengthens global business continuity and integrated audits with BSI

Integrated Management Systems and Business Continuity Certification Strengthen Ciena's Position

Ciena, a global network specialist with about 5,000 employees in more than 80 countries, needed a way to better manage business continuity risks across its footprint while meeting growing customer demands for reliability and ISO 22301 compliance. The company also wanted a certification partner that could support multiple management systems and provide an integrated audit model to reduce complexity and improve visibility for top management.

BSI delivered ISO 22301 business continuity certification along with integrated auditing support for Ciena’s broader management systems, including quality, environmental, and occupational health & safety standards. With BSI, Ciena consolidated multiple registrations into a corporate multi-site model, reduced operational costs and audit impact, improved risk mitigation and internal communication, and strengthened its brand reputation by demonstrating higher reliability and continuous improvement across the business.

Ciena

Dan Nickel

Director