Case Study: HP achieves enhanced personal information privacy compliance with BSI Personal Information Management Systems

HP Software Professional Services Global Delivery Centre India benefits by implementing Personal Information Management Systems

HP Software Professional Services Global Delivery Centre India, part of HP Software Professional Services, needed to strengthen how it managed personal information for its staff and customer-facing operations, especially after initially treating onsite employees as out of scope. The organization faced growing privacy and data protection pressures, including customer expectations for stronger controls and compliance with international privacy requirements.

BSI helped HP implement a Personal Information Management System (PIMS) based on BS 10012:2009. The framework improved compliance with data protection practices by addressing security, access, accuracy, and restrictions on sharing personal data with third parties. As a result, HP strengthened trust, improved privacy governance across customer, employee, and enterprise/client privacy areas, and better protected personal information in line with recognized standards.

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