Case Study: Brian Bowles Accident Repair Centre achieves vehicle repair certification with BSI Kitemark

How Brian Bowles Accident Repair Centre became one of the first automotive businesses to adopt the BSI Kitemark™ for Vehicle Damage Repair

Brian Bowles Accident Repair Centre, a family-run Leicester bodyshop with 14 staff, wanted to strengthen its repair quality and stay ahead in a competitive market while supporting insurers and customers with greater confidence. Working with BSI, the company moved from PAS 125 to the BS 10125 vehicle damage repair standard and adopted the BSI Kitemark™ for Vehicle Damage Repair.

BSI helped Brian Bowles implement the certification through process changes, staff communication, and extra training for hybrid/electric vehicles. The result was a rigorous, independently audited repair system that boosted customer trust, improved its reputation, and gave the business a competitive edge, while also reinforcing relationships with approved insurers and accident management companies.

Brian Bowles Accident Repair Centre

Kevin Shaw

Bodyshop Manager