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Case Study: FMG Support achieves £800,000 in savings with BSI Lean Six Sigma training
A BSI Case Study
FMG Support - Customer Case Study
FMG Support, the UK’s largest independent incident prevention and fleet management services provider, wanted to increase efficiency, stay ahead of the competition, improve employee skills, and measure training ROI. To address these needs, the company turned to BSI for Lean Six Sigma training and certification, specifically the Lean Six Sigma Black Belt programme.
BSI helped FMG Support apply Lean Six Sigma methods across the business, with Derek Robinson leading improvements that were then shared with operational teams. The result was stronger customer service, more efficient processes, and measurable financial impact, including £800,000 in cost savings and cash flow improvements from a purchase and sales invoicing project.
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FMG Support
Derek Robinson
Business Process Improvement Manager