Case Study: Burton Metal Achieves Improved Quality and Efficiency with BSI ISO 9001 Certification

Burton Metal Reports Across-the-Board Improvements With ISO 9001 Certifi cation

Burton Metal Finishing, Inc. (Burton Metal) is a Columbus, Ohio-based metal finishing company that serves government and industrial manufacturing customers. The family-owned business needed to create consistent quality control across a wide variety of parts, strengthen employee training, and ensure it could meet customer and industry requirements. To achieve this, Burton Metal worked with BSI for ISO 9001 certification.

BSI helped Burton Metal implement a structured quality management system, including improved training, management review meetings, and ongoing audits to identify opportunities for improvement. The results included streamlined internal systems, better product quality and consistency, increased manufacturing efficiency, and higher customer satisfaction. Burton Metal reported that BSI audits improved quality by about 30-40%, helping the company realize its full potential and maintain successful re-certification.

Burton Metal

Scott Burton

Owner