Case Study: Northern Pump Suppliers improves compliance and document control with BSI Business Improvement Software

BSI Software Helps NPSEG to Stay One Step Ahead

Northern Pump Suppliers, part of NPS Engineering Group, needed a better way to manage its integrated management system as existing IMS software had become limiting, could not be upgraded, and was no longer keeping pace with changing compliance, leadership, and risk requirements. BSI’s Business Improvement Software was introduced to support the company’s growth strategy and help replace processes that had been adapted around the old system.

BSI implemented its Business Improvement Software, including the Knowledge and Compliance modules, to store IMS documentation in a more controlled, flexible, and organized way. The solution improved document revision control, made training easier to track with people-to-document tagging, strengthened competence verification across locations, simplified asset compliance management, and automated reminders to keep tasks on track. Northern Pump Suppliers reported a more timely and cost-efficient “plan, do, check, act” cycle, with better support for standards such as ISO 9001, ISO 14001, and OHSAS 18001.

Northern Pump Suppliers

Victoria Boocock

Compliance Officer