Case Study: Brightwake achieves faster document workflows with BSI Entropy

BSI Software Helps Brightwake Save Time on Document Processes

Brightwake, a family-owned innovation company in medical devices, wound care, and surgical products, was struggling with time-consuming document collaboration, ineffective document control, slow change-to-publication cycles, and compliance issues. BSI helped address these challenges with its Entropy document management software.

BSI implemented Entropy in phases, starting with document control to make adoption and training easier before rolling out additional capabilities. The solution has delivered significant time savings in document workflows, cut document change turnaround from three weeks to less than a day, and improved compliance; Brightwake now plans to expand use of the BSI software to other functions such as corrective actions.

Brightwake

Paul Browning

Head of Regulatory Affairs