Case Study: TTC Group achieves 100% on-time internal audits with BSI Business Improvement Software

100 Percent of TTC Group’s Internal Audits Were Completed on Time Thanks to BSI Software

TTC Group works with the Police and Government to reduce road casualties by educating drivers through speed awareness, drink-drive rehabilitation, and other diversionary courses. The company was relying on a manual system to schedule and manage internal audits, with too much dependence on one individual to ensure quality management tasks were completed on time. BSI provided its Business Improvement Software, including the Compliance module, to help modernize TTC Group’s quality management process.

With BSI Business Improvement Software in place, TTC Group can set consistent audit schedules, automate communications, assign tasks, send reminders, and track non-conformances and corrective actions with greater transparency. The results have been strong: 100% of internal audits were completed within the required timescale, 100% of corrective actions were completed on time, and the company saw an approximately 60% reduction in human resource needs. BSI’s solution also improved business continuity and made the system easier to access and manage for all registered users.

TTC Group

David Finney

Quality Manager