Case Study: Town of Chester achieves seamless remote software implementation with BS&A Software

Town of Chester completes remote municipal software go-live with BS&A Software for 4,768 residents

The Town of Chester, New Hampshire, sought to implement new municipal financial management software from BS&A Software. Their primary challenge was navigating a successful remote implementation during the COVID-19 pandemic, which involved concerns about web-communication technology and the quality of delivery without in-person support.

BS&A Software provided a flexible and professional remote implementation process, working closely with the town to ensure a seamless transition. The solution was highly successful, with the finance director reporting great satisfaction in the process and the unparalleled support received. The town was able to go-live on schedule and felt the implementation was handled with exceptional patience and professionalism.

Town of Chester