Case Study: City of Cape Canaveral achieves a successful remote ERP implementation with BS&A Software

City of Cape Canaveral - Customer Case Study

The City of Cape Canaveral partnered with BS&A Software to implement municipal financial management applications during the COVID-19 pandemic. With 40 users and a tight timeline, the city needed to navigate remote access, virtual training, and implementation support without delaying its ERP project.

BS&A Software delivered a successful remote implementation by staying highly communicative, timely, and customer-focused throughout the process. The city reported strong support, fewer distractions during training, and a confident, satisfied staff, with John DeLeo SR. giving BS&A Software a perfect 10 rating for the experience.

City of Cape Canaveral

John DeLeo SR.

Administrative + Financial Services Director