Case Study: ING Streamlines Legal and Procurement Processes with BRYTER

ING improves legal and procurement processes for 9.5 million customers with BRYTER

ING, a global bank, faced challenges in swiftly accessing critical information and managing the high volume of requests and contracts within its legal and procurement teams. To address this, they implemented the BRYTER no-code platform to improve operations and service for their commercial colleagues.

Using BRYTER, ING built self-service applications that made information and guidance accessible 24/7, eliminating manual processes and reliance on phone calls and emails. This solution saved significant time for both the legal team and their business colleagues, facilitated better collaboration, and allowed the team to focus resources on more complex tasks. BRYTER's intuitive design enabled legal professionals to easily automate repetitive processes.

ING