Case Study: Prestonwood Baptist Church streamlines large-scale event ticketing and registration with Brushfire

Managing large crowds and multiple events in a personalized way

Prestonwood Baptist Church, a large congregation with over 49,000 members, faced the challenge of managing complex event ticketing for huge crowds, particularly for their annual Christmas production with over 50,000 attendees. They needed a modern, scalable, and reliable platform to handle tens of thousands of ticket sales in a single day, offering online point-of-sale with assigned seating and highly attentive customer support. They partnered with Brushfire to find a solution.

Brushfire implemented its customizable ticketing and registration platform, which streamlined the sales process and provided dedicated attendee support. The results were significant, with over one million tickets sold for the Christmas production alone. Brushfire's support team handles approximately 4,500 calls during the Christmas season, saving the church thousands of hours and allowing them to focus on event execution. This partnership provided Prestonwood with a reliable and efficient solution for managing their massive administrative tasks.

Prestonwood Baptist Church

Debe Denton

Ticket Coordinator