Case Study: Alive Music Festival scales camping and attendee support with Brushfire

A small team leverages Brushfire’s scalable solutions to launch a big festival

Alive, a large Christian music festival operated by a small family team, faced significant challenges in managing event logistics and meeting strict state health department requirements for their expansive campgrounds. They needed a scalable solution to track occupants, manage site capacities, and provide a smooth purchasing process for attendees. They turned to Brushfire for its event management tools and support services.

By implementing Brushfire's solutions, Alive efficiently mapped and managed over 540 campsites, tracking occupants in real time to comply with regulations and avoid capacity issues. The festival also utilized Brushfire's cost-effective Attendee Support service to handle customer service and order processing, which saved the event significant money. These savings were passed on to guests, saving them hundreds of dollars in fees. The support from Brushfire, at a cost of just one dollar per attendee, was a key factor in the successful execution of their event for over 12,000 daily attendees.

Alive

Tyler Graening

Chief Executive Officer