Case Study: Fly2Health Group scales operations and expands team capacity with BruntWork

Fly2Health Group scales with BruntWork from 1 contractor to 2000+ reviews

Fly2Health Group, a leading Australian healthcare provider, faced the challenge of expanding its operational capacity to achieve its 'gold standard' of client care. They partnered with BruntWork to build a dedicated team that could handle day-to-day administrative tasks, client liaison, scheduling, and finance functions.

BruntWork implemented a flexible solution, starting with a single agent for admin support and scaling to include specialized roles across Client Engagement, Grant Writing, HR, and finance. This allowed Fly2Health to add weekend coverage and significantly expand its business capacity. As a result of working with BruntWork, Fly2Health's operations grew in ways they had not initially anticipated, with contractors now supporting various departments to meet their evolving business needs.

Fly2Health Group