Case Study: Xcel Energy achieves 90%+ contractor compliance with BROWZ

Xcel Energy Creates a Culture of Safety through Contractor Management Energy giant achieves greater than 90% compliance in contractor safety

Xcel Energy, a major electric utility, faced a significant challenge in managing contractor safety compliance. Its manual, custom-built software system for prequalifying and monitoring contractors was extremely time-consuming and labor-intensive for its project managers. To address this, Xcel Energy engaged the vendor BROWZ for a complete solution to prequalify, assess, and monitor contractor compliance.

BROWZ implemented its online contractor management service, which was configured to Xcel's specific needs. The solution included administrative support from BROWZ to handle documentation, freeing up Xcel's staff. This partnership resulted in over 90% compliance rates among contractors, a reduced administrative burden, improved contractor qualifications, and stronger relationships. Xcel Energy achieved a 92-93% compliance rate by the end of 2015, providing a larger pool of qualified contractors to choose from.

Xcel Energy

Joe Conrad

Manager, Safety & Training