Case Study: Transport Focus improves accessibility and document discovery with Browser London

Transport Focus redesigns its portal with Browser London for 4,000 documents and WCAG 2.2 AA accessibility

Transport Focus, the UK's government-funded transport watchdog, faced the challenge of an outdated website that struggled with modern usability and strict accessibility standards. The site housed thousands of publications but was not optimized for this volume of content, making it difficult for its diverse audience to find information. Browser London was tasked with redesigning the platform to be more content-centric and accessible.

Browser London implemented a comprehensive solution including a custom Algolia search portal, a WordPress multi-site architecture for regional content, and a scalable technical infrastructure. The result was a fully WCAG 2.2 AA compliant website that successfully serves thousands of users daily. The new platform allows all user groups, from journalists to the general public, to easily access vital transport information, with the site remaining stable even during traffic spikes of over 26,000 hits.

Transport Focus