Case Study: First Quantum Minerals boosts learner engagement with Browser London

First Quantum Minerals boosts leader course completion with Browser London in year one

First Quantum Minerals, a major mining operator, needed to enhance its iLearn online learning platform by adding new features without compromising its minimalist and easy-to-use design. They approached the London-based digital design studio Browser London to oversee the UX design and improve user engagement for their suite of talent apps.

Browser London introduced a new feature allowing managers to provide more detailed feedback on their direct reports, which then personalized the learning content. They used existing design system components for a familiar user experience, rapidly prototyped the concept, and delivered high-fidelity, production-ready designs to the development partner. As a result, almost every leader at the company completed their personalized course within the first year, demonstrating a significant boost in user engagement. Browser London continues to monitor the platform's success through course completion rates and other metrics.

First Quantum Minerals