Case Study: The Shaker Group achieves real-time team connectivity with Brosix

The Shaker Group - Customer Case Study

The Shaker Group, a transportation and logistics firm based in Albany, NY, faced the challenge of keeping geographically dispersed staff tightly coordinated to handle time-sensitive freight, tradeshow and customer requests. To link remote users with their in-office teams in real time, The Shaker Group turned to Brosix and its Chat Room feature.

Brosix set up team-specific chat rooms that administrators can group by region, division or subteam, providing a virtual space for continuous collaboration. The Shaker Group reports better-connected teams and improved responsiveness—employees now communicate in real time "all day, every hour"—enabling faster information sharing and smoother coordination across locations.

The Shaker Group

Jason Smith

The Shaker Group