Case Study: The Friendship Center achieves secure, efficient staff communication with Brosix

The Friendship Center - Customer Case Study

The Friendship Center, a Montgomery County, Texas nonprofit serving seniors 60 and older, needed a secure instant messaging solution to improve staff communication. With a small staff spread across opposite sides of the building and many employees on the phone, they required a way to get quick answers without interrupting calls or walking between offices, while also keeping client data confidential and controlling who could be contacted. They evaluated multiple options and selected Brosix as their secure instant messaging provider.

Brosix was deployed as the organization’s instant messaging platform, providing a user-friendly, secure environment with administrator control over contacts. The Friendship Center reports faster, more efficient internal communication—staff can get short responses without interrupting calls or leaving their workstations, confidential client information can be exchanged securely, and recreational use is limited through contact controls. The quick rollout and positive user experience led the center to fully adopt Brosix across the office.

The Friendship Center

Daniel E. Landis

The Friendship Center