Case Study: South Western Payroll Service achieves streamlined office communication and reduced IT admin workload with Brosix

South Western Payroll Service - Customer Case Study

South Western Payroll Service, a Tulsa-based payroll provider serving over a thousand organizations, faced slow, intrusive internal communication relying on phone, email and face-to-face meetings. They wanted a secure, enterprise instant messenger that didn’t require buying and maintaining a server and found Brosix, which offered both hosted and self-hosted messaging options.

Brosix was implemented as an affordable, easy-to-deploy hosted instant messaging solution used for non‑intrusive office IM and remote admin support (password resets, PC setup). Brosix improved collaboration and streamlined office communication, significantly reducing IT admin work—tasks that once took 3–4 hours can now be completed in a few clicks—making the office more efficient.

South Western Payroll Service

Russ Hess

IT Admin