Case Study: Mark Acutt achieves a tenfold boost in personal interaction and improved client service with Brosix

Mark Acutt - Customer Case Study

Mark Acutt, an Online Website Mentor who runs global mentoring programs (markacutt.com), faced a challenge with standard instant‑messaging tools: they felt impersonal and introduced distracting contacts that disrupted one‑to‑one mentoring. To address this, he adopted Brosix to provide a more private, controlled communication channel for his clients around the world.

By implementing Brosix, Mark Acutt established regular weekly meetings and secure one‑to‑one chats with MAC, PC and web‑based clients, with the ability to isolate individual users for privacy and urgent contact. Brosix increased personal interaction tenfold, improved service quality for his customers, and integrates with tools like Basecamp and Mindomo to run his mentoring program effectively.

Mark Acutt

Mark Acutt

Online Website Mentor