Case Study: Legacy Self Storage achieves seamless cross-location team communication while keeping customer phone lines open with Brosix

Legacy Self Storage - Customer Case Study

Legacy Self Storage, a self‑storage and retail moving supplies company with four locations in Northeast Oklahoma, needed a way for employees to communicate internally without tying up the phone lines reserved for customer service. Brosix provided an instant‑messaging based internal communication solution (text and audio chat) to address that challenge.

Brosix’s instant messaging tools let staff at Legacy Self Storage’s four locations communicate instantly and coordinate support without occupying customer phone lines, preserving customer service availability. As a result, Brosix helped Legacy Self Storage keep teams connected across sites, respond faster to issues, and maintain uninterrupted phone‑based service for customers.

Legacy Self Storage

Jami Coburn

Legacy Self Storage