Case Study: Smiths Medical improves service levels and cuts inventory with Brookes Supply Chain Solutions

Smiths Medical - Customer Case Study

Brookes Supply Chain Solutions worked with Smiths Medical, a leading global provider of medical devices, which faced significant inventory management challenges due to the complexity of its product lines. Each item, from hardware to disposables, required a different planning approach based on factors like demand volatility and shelf life. This complexity made it difficult to optimize stock levels and improve service performance.

The solution implemented by Brookes Supply Chain Solutions involved utilizing ToolsGroup’s SO99+ advanced supply chain planning software. This software was used to set new safety stock levels and model service enhancements. The results for Smiths Medical were substantial, including a 26% reduction in out-of-stock product lines, a 52% reduction in back orders, an 8% reduction in overall inventory, and an 11% reduction in safety stock, all while service levels increased.

Smiths Medical

Cherelle Whitfield

Director of Inventory Management