Case Study: Cipla Medpro achieves near-zero stockouts with Brookes Supply Chain Solutions

Cipla Medpro - Customer Case Study

Cipla Medpro, a major pharmaceutical supplier in South Africa, faced significant challenges in maintaining forecasting accuracy and avoiding costly stockouts due to rapid growth, long import lead times, and volatile demand. After past disappointments with IT projects, Executive Director Joseph Ludorf turned to Brookes Supply Chain Solutions and their SO99+ solution to outsource its supply chain planning and overcome these obstacles.

The solution from Brookes was implemented rapidly, becoming fully operational in just 30 days. It provided Cipla Medpro with granular, customer-level forecasting and the intelligence to identify potential stockouts up to four months in advance. This allowed the company to reduce stockouts from over 3% to less than 1% of total inventory. The results include achieving a near-autonomous supply chain, eliminating the need for manual forecast overrides, and freeing up working capital through optimized inventory levels.

Cipla Medpro

Joseph Ludorf

Executive Director Supply Chain