Case Study: BP Castrol improves S&OP and inventory optimization with Brookes Supply Chain Solutions and ToolsGroup SO99+

BP Castrol - Customer Case Study

BP Castrol, a leading global lubricants manufacturer, sought to overhaul its reactive Sales and Operations Planning (S&OP) process across Europe. The company faced inaccurate forecasts, manual planning work, and an inconsistent inventory strategy that resulted in frequent stock-outs for fast-moving products and excess inventory for slow-moving ones. To address these challenges, they partnered with vendor Brookes Supply Chain Solutions and implemented the ToolsGroup SO99+ service to build a more unified and effective planning system.

The solution from Brookes Supply Chain Solutions was a two-pronged approach using ToolsGroup's service to improve both demand sensing and demand response. This involved creating a standardized, more reliable forecasting process and using statistical modeling to optimize safety stock levels. The implementation dramatically improved key performance indicators, enabling BP Castrol to achieve its desired high service levels, significantly reduce stock-outs, and cut back on the costly manual expediting that was plaguing its supply chain.

BP Castrol

Alessandro Tenaglia

Sales and Operations Planning