Case Study: Taranaki Regional Council achieves social media records compliance with Brolly

Taranaki Regional Council saves the communications team hours each week with Brolly

Taranaki Regional Council, a local government body in New Zealand, faced a significant challenge in achieving compliance with the Public Records Act 2005 for its social media communications. The volume and dynamic nature of posts, comments, and private messages made manual capture and storage a nearly impossible task. The council turned to the vendor Brolly for its social media archiving solution.

By implementing Brolly, the council automated the capture of all social media interactions, including edits and deletions. The solution provided reliable compliance, saved the communications team hours of work each week, and gave the council peace of mind. As a result, Taranaki Regional Council can now state with certainty that it is compliant with its records management obligations. The Brolly system also allows the council to export and store data within its own secure systems.

Taranaki Regional Council