Case Study: City of Albany achieves recordkeeping peace of mind with Brolly

How City of Albany in Western Australia found recordkeeping peace of mind with Brolly as their social media archiving tool

The City of Albany in Western Australia relied heavily on social media to communicate with the public, but its small communications team was manually archiving posts and interactions by taking screenshots and copy-pasting content into spreadsheets. This approach was time-consuming and not sustainable long term, especially given the need to treat social engagement as an official record.

Brolly provided the City of Albany with a social media archiving tool that captures conversations, engagement, and content automatically across all pages and platforms. With Brolly, the team gained confidence that records are being saved in the background, and they can quickly search, retrieve, and review interactions in one feed—delivering peace of mind and easier access to their public records.

City of Albany

Nathan Watson

Communications Manager